Return Policy#

Last updated: Mar 31, 2024

Introduction#

Thank you for choosing our digital products and services. As we provide digital goods, we do not offer returns or refunds for any purchases made through our platform.

Please read this policy carefully before making a purchase. By proceeding with a purchase, you agree to the terms and conditions outlined in this policy.

Contact Information#

If you have any questions or concerns regarding our return policy, please Contact our customer support team at support@lextudio.com.

Exceptions#

In rare cases, we may consider providing a refund or exchange under certain circumstances, such as:

  • Technical issues preventing access to the purchased product or service.

  • Duplicate purchases made in error.

To request an exception, please contact our customer support team within 7 days of the purchase date. The exception will be granted at our discretion.

Due to processing fees incurred during the purchase and refund process, we are unable to offer full refunds for any purchases made through our platform. We apologize for any inconvenience this may cause.

In the event that a refund is granted, the amount refunded will be the purchase price minus the processing fees. Please note that the processing fees may vary depending on the payment method used.

Thank you for your understanding.